Digital Transformation – Build Big Data Lake, ETL Migration for a large bank

PT Bank Danamon is Indonesia’s sixth-largest bank, with four million customers and a network that stretches across the archipelago.

PT Bank Danamon Indonesia is currently on a digital transformation journey to improve the customer experience. It has ambitious goals to more than double the number of customers making use of mobile and internet banking channels over the next year – up from 30 percent to 80 percent – and believes it can achieve that mark by harnessing the power of big data

Customer loyalty

is increased through real-time engagement

5x increase

in adoption of products and services

50% time savings

to run critical reports

“Using data, we want to make sure once a customer opens a relationship with us, that our products and our bank remain top of mind.”


Billie Setiawan

Head of Decision Management for Data & Analytics

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