Human Engagement & Experience

AI that serves customers, not scripts

Virtual agents and agent assist deliver grounded answers, personalized offers, and faster resolutions—raising CX/EX while lowering handling time and support costs.

Intelligent
Decisions & Insights
Workflow Automation
& Process Optimization
Human Engagement
& Experience
Platform
& Engineering Services

Why Enterprises Choose:

AI for Human Engagement & Experience

AI Customer Agent

Serve right now, on any channel Always-on AI agents resolve requests, complete transactions, and hand off with context-raising CSAT while lowering costs across voice and digital.

Agent Assist

Put a coach for every agent Real-time guidance, summaries, and next-best actions in a unified desktop—integrated with your CCaaS/CRM to cut AHT and lift first-contact resolution.

Agentic Contact Center

Your contact center, now agentic Plug AI into Genesys, NICE, and Salesforce to guide conversations, automate wrap-up, and escalate with oversight plus automated QA to keep quality high.

Enterprise Search

Find the answer, not just files Enterprise search that returns grounded, explainable answers by combining analytics with LLMs—delivered with governance and secure access.

Quality & Coaching

Sentiment and Compliance Check Auto-QA on 100% of interactions with sentiment and compliance analytics plus targeted coaching plans and dashboards to improve performance.

Proactive Outreach

Reach out before the churn does Orchestrate voice, web, and message campaigns for renewals, reminders, and risk events based personalized outreach that boosts conversions and loyalty.

Looking for something else

AI Universe is expanding so we are Share your use case for a complementary feasibility test and get your PoC done in weeks

It’s not magic but nothing less sort of

Every conversation, any channel, one experience layer

Deploy AI customer agents and agent assist—multilingual, grounded, and governance-ready—to resolve requests, complete transactions, and guide agents in real time.

AI Powered Human Engagement & Experience: Conversational Self-Service

Conversational Service Agent

Natural-language self-service on web/app/chat with grounded answers and secure auth – deflects tickets and hands off to agents with full context when needed.

Transactional Concierge

Let customers do, not just ask: orders, returns, payments, appointments – integrated with CRM/ERP to raise self-service completion and cut handle time.

Proactive Support Navigator

Push status, renewal, and outage updates with two-way actions (confirm, reschedule, escalate) which reduces inbound volume and boosts CSAT.

AI for Human Engagement & Experience

Analyst Speak

IDC Analyst Speak:

Building Robust Data Foundations for Day Zero of AI

Success with AI starts with data. Improving data quality and accessibility for AI is today’s top organizational priority; nine months ago, it was improving AI infrastructure. However, laying a solid data foundation for AI requires data and metadata unification, quality management, and control – treating data as a product. This is part of what we call enterprise intelligence.…

Watch OnDemand Video Download Spotlight Paper

We have the experience

Discover how organizations deliver AI value with Artha Solutions

One of leading bank in USA

Automate manual audit work, improving OPEX and focusing auditor time on complex tasks and cases

80%

of repetitive steps automated in 90 days*

3×
faster decision in frontline workflows

A global healthcare distributor

Implemented a structured AI/ML lab approach, ensuring a fast, effective, and scalable AI adoption process.

25%

Increased efficiency by 25%, reducing manual work

6 weeks
Quick-Start AI/ML Lab enabled implementation in 6 weeks

For chain of retail outlets

Assortment Optimization for Stocking the Right Products to Meet Demand with AI

5%

Hyper-localized assortments at the store level caused 5% increase in sales

~15%
reduction in markdown costs

One of leading manufacturer in USA

AI predicts component failures before they happen and automates the testing of these predictive models, allowing them to scale these insights across their global factories.

~25%

Reduced Unplanned Downtime by ~25%

~10%
Reduction in Annual Maintenance Costs by ~10%

One of leading bank in USA

Automate manual audit work, improving OPEX and focusing auditor time on complex tasks and cases

80%

of repetitive steps automated in 90 days*

3×
faster decision in frontline workflows

One of leading bank in USA

Automate manual audit work, improving OPEX and focusing auditor time on complex tasks and cases

80%

of repetitive steps automated in 90 days*

3×
faster decision in frontline workflows

Got questions? We’ve got answers. Explore our Help Center for quick solutions, step by step guides.

See All Questions

How fast you can enable data readiness for enterprises?

We usually start delivering results in 100 days. First we run an assessment to identify use cases and current state of maturity. You may avail a complimentary data maturity assessment by writing us.

What are the engagement models?

We usually start delivering results in 100 days. First we run an assessment to identify use cases and current state of maturity. You may avail a complimentary data maturity assessment by writing us.

What kind of business applications you can create using AI?

We usually start delivering results in 100 days. First we run an assessment to identify use cases and current state of maturity. You may avail a complimentary data maturity assessment by writing us.

How safe our data is while leveraging LLMs?

We usually start delivering results in 100 days. First we run an assessment to identify use cases and current state of maturity. You may avail a complimentary data maturity assessment by writing us.

Partners

Let's Meet

Nov27 Artha Solutions to host Qlik AI Reality Tour 2025 – Bengaluru

Artha Solutions to host Qlik AI Reality Tour 2025 – Bengaluru

flag-india Thursday, 27 Nov 4:00 pm

Artha Solutions is proud to host the Qlik AI Reality Tour 2025 – Bengaluru, an exclusive event designed to help you turn data, analytics, and AI initiatives into real business impact. Discover practical strategies, real-world use cases, and how to embed intelligence where decisions are made with speed, trust, and scale. Whether you’re driving digital … Continue reading Artha Solutions to host Qlik AI Reality Tour 2025 – Bengaluru

Sep24 Accelerating Migration from Informatica with B’etl

Accelerating Migration from Informatica with B’etl

flag-usa Wednesday, 24 Sep 2:00 pm

Informatica PowerCenter 10.5 is reaching end-of-support. Join this exclusive webinar to learn how enterprises are migrating to Qlik Talend up to 70% faster using B’etl™, an automation-driven ETL migration accelerator. Watch a live job conversion demo and hear success stories from data leaders who saved time, cost, and effort while future-proofing their data stack.

Register Now
Aug21 Artha Solutions & Qlik as Associate Partners for ET BFSI CXO Conclave 2025, Mumbai

Artha Solutions & Qlik as Associate Partners for ET BFSI CXO Conclave 2025, Mumbai

flag-india Thursday, 21 Aug 9:00 am
Hotel Sofitel, BKC, Mumbai

Artha Solutions and Qlik are proud to join as Associate Partners at the ET BFSI CXO Conclave 2025, taking place on 21 August at Hotel Sofitel, BKC, Mumbai.

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